Guide to Make Sure Together Emails Reach You.

1. Add Us to Your Contacts List

Adding our email address to your contacts or address book helps ensure that your email provider recognizes us as a trusted sender.

• Open an email from us.
• Hover over our name at the top of the email.
• In the pop-up window, click "Add to Contacts."

2. Check Your Spam and Promotions Folders

Sometimes, emails can accidentally land in your Spam or Promotions folder. Here’s how to retrieve and ensure future messages go to your inbox:

• Check your "Promotions" or "Spam" folder.
• If our email is there, drag it into your "Primary" tab.
• You can also right-click on the email and select "Move to Primary."

3. Create a Filter to Automatically Send Our Emails to Your Inbox

Setting up a filter or rule will ensure our emails are always directed to your primary inbox.

• Open Gmail and click the gear icon in the top-right corner.
• Select “See all settings.”
• Go to the "Filters and Blocked Addresses" tab.
• Click “Create a new filter.”
• Enter our email address in the "From" field and click “Create filter.”
• Check the box that says "Never send it to Spam" and "Categorize as Primary."

4. Whitelisting Our Email Address

Whitelisting ensures our emails bypass any filters or blocks. Once our email is in your primary inbox, you typically won’t need to whitelist us, but you can still create a filter as mentioned earlier.

1. Add Us to Your Contacts List

Adding our email address to your contacts or address book helps ensure that your email provider recognizes us as a trusted sender.

• Open our email.
• Right-click on our email address.
• Select "Add to Outlook Contacts."

2. Check Your Spam and Promotions Folders

Sometimes, emails can accidentally land in your Spam or Promotions folder. Here’s how to retrieve and ensure future messages go to your inbox:

• Go to the "Junk" folder.
• Right-click on the email and choose "Mark as not junk."
• This will ensure future emails from us land in your main inbox.

3. Create a Filter to Automatically Send Our Emails to Your Inbox

Setting up a filter or rule will ensure our emails are always directed to your primary inbox.

• Go to "Settings" (gear icon) > "View all Outlook settings."
• Select "Mail" > "Rules."
• Click "Add a new rule."
• Set the rule to filter our email address to your inbox, and save it.

4. Whitelisting Our Email Address

Whitelisting ensures our emails bypass any filters or blocks. The following steps will guide you on how to add Together's emails to your whitelist:

• Go to "Settings" > "View all Outlook settings" > "Junk email." In the "Safe senders and domains" section, add our email address.

1. Add Us to Your Contacts List

Adding our email address to your contacts or address book helps ensure that your email provider recognizes us as a trusted sender.

• Open the email from us.
• Tap or click on our email address at the top of the message.
• Select "Add to VIP" or "Add to Contacts" from the options.

2. Check Your Spam and Promotions Folders

Sometimes, emails can accidentally land in your Spam or Promotions folder. Here’s how to retrieve and ensure future messages go to your inbox:

• Go to your "Junk" folder.
• Open our email, then tap or click "Move to Inbox."
• If possible, mark the email as "Not Junk" so future emails will be delivered to your inbox automatically.

3. Create a Filter to Automatically Send Our Emails to Your Inbox

Setting up a filter or rule will ensure our emails are always directed to your primary inbox.

• On Mac, go to "Mail" > "Preferences" > "Rules."
• Click "Add Rule."
• Set conditions like “If sender is [our email address], then move message to Inbox.”
• Save the rule to ensure future emails from us land in your inbox.

4. Whitelisting Our Email Address

Whitelisting ensures our emails bypass any filters or blocks. Once you've added us to your contacts or VIP list, our emails should always reach your inbox.

1. Add Us to Your Contacts List

Adding our email address to your contacts or address book helps ensure that your email provider recognizes us as a trusted sender.

• Open our email.
• Hover over our email address at the top of the message.
• Click "Add to Contacts."

2. Check Your Spam and Promotions Folders

Sometimes, emails can accidentally land in your Spam or Promotions folder. Here’s how to retrieve and ensure future messages go to your inbox:

• Check your Spam folder.
• Open our email and click "Not Spam" at the top.

3. Create a Filter to Automatically Send Our Emails to Your Inbox

Setting up a filter or rule will ensure our emails are always directed to your primary inbox.

• Go to “Settings” > “More Settings.”
• Click "Filters."
• Add a new filter by entering our email address and setting it to deliver to the inbox.

4. Whitelisting Our Email Address

Whitelisting ensures our emails bypass any filters or blocks. The following steps will guide you on how to add Together's emails to your whitelist:

• Click on the "More Settings" button, go to "Filters," and create a filter that ensures our emails go directly to the inbox.